Friday, August 7, 2009

JSTD: Understand Rule 240





Rule 240 describes an airline's responsibility to its customers if there is a flight delay or cancellation. While not always referred to as "Rule 240", every airline has a contract of carriage. Be sure to read it so that you know if and when you can request the next flight on another airline (even if it's first class!). Airfare Watchdog has a great chart that breaks down the contract carriage info for major carriers.

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